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Agentic Online

Service group

Cloud and Infrastructure

Cloud decisions are difficult to reverse, so they deserve to be made deliberately. We start from your constraints — data residency, recovery objectives, existing licences, in-house skills, budget — and design to those, rather than to a reference architecture that assumes a different organisation. Integration work gets the same care: the contract between two systems tends to outlive both of them.

Services in this group

  • Cloud architecture and migration
  • System integration and APIs
  • Infrastructure automation and DevOps

The problem

What this service is for

If any of these describe your organisation, this is the right group to start with.

  • Infrastructure costs are rising and nobody can explain which workload is responsible.
  • Systems that should share data don't, so staff re-enter the same information twice.
  • Recovery from a serious failure has never been tested end to end.
  • Deployments are manual, undocumented and depend on one person being available.
  • A move to cloud has been approved in principle but the sequencing and risks are unclear.

What we do

Services included in this group

Cloud architecture and migration

Assessment of the current estate, a migration plan sequenced by risk and dependency, and target architectures with explicit availability, recovery and residency characteristics. Migrations are staged so each step is independently reversible.

System integration and APIs

Reliable connections between line-of-business systems using versioned contracts, idempotent operations, retry with backoff, dead-letter handling and reconciliation reporting, so failures surface rather than silently drop data.

Infrastructure automation and DevOps

Infrastructure as code, repeatable environments, automated deployment with health checks and rollback, and monitoring that reflects user-visible behaviour rather than server metrics alone.

Key deliverables

What you receive

Tangible artefacts, not a status report. Everything below is handed over and belongs to you.

  • Current-state assessment covering workloads, dependencies, costs and risks
  • Target architecture with documented availability, recovery and data-residency decisions
  • Migration plan and runbook, sequenced by risk, with rollback defined per stage
  • Infrastructure-as-code definitions committed to your repository
  • Integration contracts, error-handling design and reconciliation reporting
  • Monitoring, alerting and dashboard configuration tied to service-level objectives
  • Cost model with the main drivers identified and levers for reducing them

Expected outcomes

What changes as a result

Described as what the deliverable makes possible. We do not guarantee business results, and any figure we quote will be one you can verify.

  • Environments can be rebuilt from source rather than remembered
  • Deployment stops being an event that requires a specific person to be online
  • Data moves between systems once, automatically, with discrepancies reported
  • Recovery objectives are written down, tested and evidenced rather than assumed
  • Infrastructure spend is attributable to workloads, so decisions rest on evidence

Technologies

What we build with

Chosen for fit rather than fashion. Where your organisation has a standardised technology set, we work within it or make a documented case for an exception.

  • AWS, Azure and Google Cloud
  • Terraform and infrastructure as code
  • Docker and container orchestration
  • PostgreSQL, managed databases, connection pooling
  • Message queues and event streaming
  • GitHub Actions and deployment automation
  • OpenTelemetry, Prometheus, log aggregation

Engagement options

How to start with this service

Most engagements begin with the smallest bounded commitment that answers the open question.

Discovery sprintTypically 1–2 weeks, fixed fee
A short, bounded piece of work that turns a broad ambition into a defined problem, a recommended approach and a costed plan. You keep the outputs whether or not we build the solution.
Fixed-scope deliveryDefined outcome, milestone-based
An agreed scope, acceptance criteria and milestone schedule. Change is handled through a written change process rather than absorbed silently.
Managed serviceOngoing, agreed response targets
Continuing operation, monitoring, patching and improvement of a system we or another supplier built, under response and resolution targets agreed in writing.

Talk to us about cloud & infrastructure

Tell us the problem in your own words. If this is the wrong service for it, we will say so and point you at the right one — including at another supplier if that is the honest answer.

We reply to every enquiry within one business day.